QuNeo FAQ
- List of Compatible and Recommended Software for QuNeo
- Some menu items are greyed out in QuNeo Editor. Why?
- The blue LED (mode button) lights up solid and doesn't do anything else. What do I do?
- What are QuNeo's dimensions and weight?
- What are the QuNeo Editor's minimum system requirements?
- Can I use two QuNeos at the same time?
- Do I have to run the QuNeo Editor to use my QuNeo?
- Do I need to install any drivers to use my QuNeo with my computer?
- QuNeo won't show up as a MIDI device on my computer, is there something wrong with my QuNeo?
- Why do I have a folder in my QuNeo installation named "Warning — Installation Error"?
- How do I use QuNeo with a MIDI Expander?
- How can I share QuNeo presets with a friend?
- I accidentally wrote over a factory preset that I wanted to try in the QuNeo Editor, how can I restore my factory presets?
- I want to send MIDI to QuNeo to control the LEDs. How does this work?
- What information should be included when asking tech support a question?
- How can I make the QuNeo more or less sensitive so that it responds to my touch in a more desirable way?
- What kind of USB port does QuNeo use?
- What is CoMA mode?
- I selected Preset 7 in the QuNeo Editor but my QuNeo is still outputting MIDI from Preset 1. What's wrong?
- How do I switch QuNeo presets?
- I exported my QuNeo presets from an older editor and they won't import into the newer editor. Is something wrong?
- I just updated the firmware on my QuNeo and my presets don't work anymore. What do I do?
- How do I know if my QuNeo's firmware is up to date?
- How do I update my firmware?
- I'm trying to use QuNeo with my music software but it's not working. What could the problem be?
- I'm trying to update my firmware on Windows 7 and it just freezes. What do I do?
- The USB connection on my QuNeo seems to be really touchy. It keeps disconnecting and reconnecting if I wiggle the cable. Is something wrong with my QuNeo?
- I selected the QuNeo Controller Script in Ableton Live but it won't respond to the QuNeo. The lights are lighting up though. What do I do?
- How do I connect a QuNeo to an iPad?