KMI Support Center

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How do I know if my QuNeo's firmware is up to date?

First check our website's downloads page for QuNeo:

  • If the version up on our webpage is newer than the one you've been using, download it.
    Open up the newest QuNeo Editor.
    When the QuNeo Editor opens, it checks to make sure the firmware on the device is compatible with the application. If the firmware is not compatible, an update prompt will appear.
  • Click OK and wait until the blue Mode button light stops flashing and the "Update Complete" dialog appears before continuing. The blue light and progress bar on screen indicate that the firmware update is in progress.

If no update prompt appears, go to the QuNeo Menu and select "About QuNeo". The window that appears will show the expected version numbers and the version numbers the QuNeo has. The first two lines indicate the firmware version (e.g. 1.1.2). The lines after the firmware version indicate the bootloader version (e.g. 1.3). If the board's firmware version does not match the editor version, use the "Update Firmware" option in the file menu of the QuNeo Editor. Select this option and a prompt to update will appear. Click OK to update firmware.

Don't worry if your bootloader version is not the same. The bootloader does not have an effect on how the firmware performs or its compatibility with the editor. We will be implementing a way for users to update the bootloader as soon as possible.

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