SoftStep FAQ
- The firmware update is taking a really long time. What's up?
- List of Compatible and Recommended Software for SoftStep
- How do SoftStep and 12 Step compare to each other?
- How do I connect SoftStep to an iOS device?
- SoftStep only shows up as "USB Audio Device" or "USB MIDI Device" when connected. Is something wrong?
- MIDI notes are always an octave off in [insert software/hardware here]. Is something wrong?
- My expression pedal isn't working, what do I do?
- My SoftStep won't connect to the editor but it shows up in [insert application here]. What do I do?
- I have a synth/pedal/amp/rack/etc. with a USB port on it. Can I just plug the SoftStep directly into it?
- Will the SoftStep work with [insert software/hardware here]?
- What is a modline?
- Why does my SoftStep make a humming/buzzing sound? Can I make it stop?
- Can I control the SoftStep LEDs/Display from an external source?
- Can I copy/paste keys in the editor?
- I have both a SoftStep 1 and 2 — do I need to do anything special?
- What is the difference between SoftStep 1 and SoftStep 2 hardware?
- Will my SoftStep 1 work with the SoftStep 2.0 editors?
- Can I rip presets from a SoftStep into the editor?
- Can I import my old presets from version 1.21?
- Can I save Hosted mode presets to Standalone mode?
- How do I find out what firmware is installed on my SoftStep? Also, what firmware will the editor install?
- Is there a way to reset the SoftStep back to factory settings?
- Does reloading or updating firmware reset my presets?
- How do I update/reload my firmware?
- Can I use two SoftSteps at the same time?
- Will installing the SoftStep 2 software overwrite the SoftStep 1 software?