KMI Support Center

Due to Covid, Support Responses may take 7 - 14 days
Thanks for your patience


The USB connection on my QuNexus seems to be really touchy. It keeps disconnecting and reconnecting if I wiggle the cable. Is something wrong with my QuNexus?

If your QuNexus is exhibiting this behavior, you likely have a bad USB cable. Replacing your cable will more than likely fix this issue.

Was this article helpful?
0 out of 1 found this helpful
Have more questions? Submit a request